Flow was thrilled to participate in this year’s IC Summit West Coast eCommerce event in Los Angeles. A uniquely diverse, powerful and sophisticated event for attendees and partners, IC Summit West served as a catalyst for discussions among retailers. I had the pleasure of moderating a panel discussion about supply chain and logistics featuring executives from three exciting brands in the [...]
Retailers are often caught unaware about certain shipping charges, especially when selling cross-border. There are various situations where shipping carriers add fees and surcharges on international deliveries which can result in additional shipping charges that online retailers might not have expected. This can create a significant amount of friction for retailers and numerous challenges in developing a successful international shipping strategy. [...]
For brands and retailers whose primary language is English, Australia offers a way to bypass some of the cultural adaptation and language barriers faced when becoming an international business. But before jumping into this fast-growing market, there are some important considerations and risks for cross border e-commerce retailers. That’s why Flow’s cross border e-commerce experts created our free new ebook, "APAC’s Major [...]
From Self-Care to Smart Backpacks: This is the fourth post in a five-part series where we’ll highlight product categories with global demand and the regulations and challenges to keep top of mind. For the first time in human history, half the world’s population is middle-class or wealthier, with both the time and money to indulge in hobbies, sports and other leisure activities. [...]
When it comes to global e-commerce shipping and logistics, you need to think about each market individually and present an experience that meets your global customers’ unique demands and expectations. But attempting to localize all the points of sale can become complex and overwhelming. Having a basic strategy in place will ensure the process is smooth and the pricing is right [...]
Becoming an international business is an impressive accomplishment, but not every brand or retailer is ready for the challenge. Before opening your online shop to overseas markets, there are many considerations to ensure your preparedness. For example, there’s the question of timing. Enter a market too quickly and your could find that your e-commerce business lacks the ability to scale properly, [...]
Covering these three aspects of global shipping will help close the sale. When international online sales are falling flat, it’s natural to question every aspect of the effort. But before you disrupt what may for the most part be a winning formula for cross border e-commerce, the culprit might just be the way you’re setting global shipping preferences. How you display [...]
If there is one word to describe the current status of Brexit, it’s “uncertainty.” The original date for the departure of the U.K. from the European Union (EU) was March 29, 2019. But now, even that date is in flux. To buy more time to orchestrate its departure from the EU, the U.K. has agreed to a 21-month transition period to [...]
The rise of cross border e-commerce offers exciting new opportunities for brands and retailers expanding into new markets. However, it is also placing unprecedented pressure on global customs operations. Cross border e-commerce makes it easier than ever for smaller businesses with limited understanding of international regulations to sell to customers in new global markets. World Customs Organization (WCO) Secretary General Kunio [...]
When working on a cross border e-commerce strategy, questions often come up: How much will it cost to ship my products to other markets? How much should I charge my customer for this service? For a domestic brand expanding into lucrative global markets, shipping can be one of the most complicated and delicate hurdles to creating a smooth international operation with [...]