Our Next Chapter: Announcing Flow’s Series B

2019-12-04T12:25:47-03:00December 4th, 2019|News|

Since Robe Keve and Mike Bryzek founded Flow Commerce in 2015, we as a team have had one mission: to empower businesses to market, sell and ship to online consumers globally, and to enable consumers anywhere to have simple and easy local shopping experiences. During these past four years we've achieved several milestones, and today we're thrilled to announce a new [...]

Transparent Taxes and Duties for Cross Border E-Commerce: Avoid Unpleasant Surprises

2019-12-01T21:19:48-03:00November 29th, 2019|Best Practices, Duties and Taxes, Shipping|

To succeed at international e-commerce, online merchants need to position themselves as global brands with a localized presence. That means demonstrating that you’re in tune with each country’s relevant taxes and duties on the products you sell. Accomplishing this requires your website to calculate accurate duties and taxes for purchases in each market. This also means adjusting how these fees are [...]

A Sustainable Global Expansion Strategy for a Sustainable Clothing Brand

2019-12-01T21:20:28-03:00November 21st, 2019|Best Practices, Case Study, Cross Border Opportunity|

Live on stage at the WWD Digital Forum, Flow customer Outerknown shared valuable lessons about cross border e-commerce expansion.  A long list of both established and emerging e-commerce brands assembled at the Women’s Wear Daily (WWD) Digital Forum in Los Angeles on November 12. Each year, this invite-only event brings together brands of all sizes to share strategies on digital engagement [...]

Five Lessons for Cross Border E-commerce Merchants from Singles’ Day 2019

2019-12-01T21:21:18-03:00November 15th, 2019|Uncategorized|

Singles Day is over until next year, but we’re still unpacking the implications for cross-border e-commerce merchants. Once an obscure “anti-Valentine’s” holiday celebrated by single people in China on November 11, the day has now spread beyond Chinese borders and is nothing short of an international e-commerce phenomenon. This year’s Singles Day broke records, with early reports of Alibaba raking in [...]

Comparing Cross-Border E-Commerce in the Americas

2019-11-24T23:32:49-03:00November 12th, 2019|Cross Border Opportunity|

As the world becomes increasingly global, cross-border e-commerce is thriving, but navigating its roll-out in different markets can be complex, as different countries have different needs and concerns. Products also vary in popularity across the world, making it vital to cater your cross-border merchandise to each market. Below, we highlight the top categories and barriers to entry in the primary markets [...]

Make Sure “Buy Now” Really Means “Now” for Cross-Border Shoppers

2019-11-05T23:16:42-03:00October 28th, 2019|Duties and Taxes, User Experience|

Meeting the duties and taxes requirements of each country can be one of the most confusing and frustrating parts of an international e-commerce expansion. But both are inevitable factors that are part of any successful cross-border growth strategy.  For every international transaction, brands’ localized websites must support the calculation of any applicable taxes and duties. And these calculations need to be [...]

Flow CEO Rob Keve talks cross-border e-commerce on Traub’s Safari podcast

2019-11-05T23:18:22-03:00October 22nd, 2019|Cross Border Opportunity, News|

This week on Traub’s The Safari podcast, Flow’s co-founder and CEO Rob Keve discusses how brands can increase their business by a third overnight. The Safari is a podcast launched by Traub, a global management consulting firm focusing on the consumer and retail industries.  The podcast features forward-thinking industry leaders, who present their perspectives and visions for transforming the e-commerce and [...]

What do online shoppers really expect from their experience?

2019-11-05T23:19:24-03:00October 17th, 2019|Best Practices, User Experience|

Every e-commerce brand wants to know what their customers really want from their online shopping experience.  With many of the digital tools already available out there, much of this information can be attained by analyzing onsite customer behaviors. This data can help answer practical questions like: How many shoppers abandoned their shopping carts this month? How many emails were sent to [...]

The Role of A/B Testing in Cross Border E-commerce Website Conversion

2019-10-24T09:44:44-03:00October 14th, 2019|A/B Testing|

As a growing direct-to-consumer e-commerce merchant, one of your top goals is to boost your onsite conversion rates and increase e-commerce sales. Additionally retail brands need to be hyper-focused on doing whatever it takes to acquire more customers across more markets to achieve greater value for the business. One of the ways we help cross-border retailers boost conversion rates is through [...]