81% of French shoppers made a cross border purchase in 2021. This in-depth Market Guide highlights key findings around the expectations and behaviors of online consumers specific to France. For example, customer service expectations have drastically changed since the pandemic. French shoppers showed a decrease in preference for email and toll free numbers and an increase in live chat and messenger.
81% of French shoppers made a cross border purchase in 2021. This in-depth Market Guide highlights key findings around the expectations and behaviors of online consumers specific to France. For example, customer service expectations have drastically changed since the pandemic. French shoppers showed a decrease in preference for email and toll free numbers and an increase in live chat and messenger.
81% of French shoppers made a cross border purchase in 2021. This in-depth Market Guide highlights key findings around the expectations and behaviors of online consumers specific to France. For example, customer service expectations have drastically changed since the pandemic. French shoppers showed a decrease in preference for email and toll free numbers and an increase in live chat and messenger.
