Canada: Market Guide to Cross-Border Best Practices
Over 4-in-5 Canadian shoppers (87%) said they buy products from retailers outside their home country. This was a positive increase from the results in the 2019 survey (+4pt).
Flow recently commissioned a multi-market research report to uncover patterns in online shopping behaviors for both cross-border and non-cross-border shoppers across the top 8 markets. However, this in-depth report examines shopping expectations and behaviors of online consumers specific to Canada.
We’ll unpack the following key concepts:
- Cross- Border Shopping Habits
- Barriers to Cross-Border Shopping
- Factors Influencing Online Shopping
- Shopping Cart Abandonment Patterns
- Marketing Channels
- Onsite Promotions
- Local Currency Display & Price Rounding
- Duties & Taxes Display
- Preferred Payment Methods
- Shipping Expectations
- Customer Service Expectations
- Localized Languages
- And Impact of the Pandemic
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