For the MZ Wallace team, coordinating the fulfillment of international packages was also complicated—and expensive—involving multiple touch points to ship an order.
There were also challenges with the company’s wholesale business. Due to a lack of visibility, wholesale rates were sometimes misaligned with prices for individual items on the company’s own website, creating friction with their wholesale partners in key international markets.
MZ Wallace knew that to bolster their global success, they needed an international partner focused on growth, with a full stack solution. By offering the most flexibility at the best price, Flow was able to accommodate MZ Wallace’s complex use case and provide a high-efficiency, hubless solution.