Cross-Border E-Commerce Consumer Report: English-Speaking Markets

This report will explore the demand-side of the research conducted and examines online cross-border shopping across English-speaking markets, which include Australia, Canada, UK and USA.

This report seeks to understand:

  • Who are cross-border shoppers in these English-speaking markets?

  • Which countries do English-speaking cross-border shoppers buy from?

  • What categories do these cross-border shoppers buy?

  • What are the primary barriers to cross-border shopping for English-speaking shoppers?

  • Do English-speaking cross-border shoppers care about localized language?

  • How do these cross-border shoppers prefer to remit taxes and duties?

  • What should retailers do about the findings?

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