Interview with Flow CEO Rob Keve: Impact of Global Market Disruptions On Retail

2020-07-29T16:51:28-03:00March 23rd, 2020|Cross Border Opportunity, E-commerce Market|

I sat down with our CEO Rob Keve to ask his thoughts on the current and future impact of the global pandemic on retail and e-commerce. He provided a number of insights that we wanted to share with our readers. What can we expect in terms of logistics bottlenecks for online orders in the coming weeks/months? In the short term, despite [...]

Know Your Markets: Cross-Border E-commerce Opportunities in the United Arab Emirates

2020-07-29T16:48:55-03:00March 17th, 2020|Best Practices, Cross Border Opportunity|

The UAE has grown from an undeveloped region of the Persian Gulf to a Middle Eastern economic powerhouse. Find out why cross-border e-commerce is heating up, and what retailers must do to succeed here. The United Arab Emirates consists of seven states, or emirates: Abu Dhabi, Dubai, Ajman, Sharjah, Ras al Khaimah, Fujairah, and Umm al-Quwain. Though these nation-states have traditionally [...]

In Case of Emergency: How Cross-Border E-commerce Brands Can Plan for Unexpected Events and Circumstances

2020-07-29T16:40:25-03:00March 11th, 2020|E-commerce Market|

In recent weeks, COVID-19 has illustrated why international e-commerce retailers must plan for emergencies and market disruptions to future-proof their businesses. COVID-19 has quickly become a global public health crisis, with outbreaks reported in dozens of countries and new cases reported each day. Global financial markets have reacted sharply, demonstrating in real-time just how connected our global economy is. There are [...]

The Rise of Purpose-Driven E-Commerce Brands: Finding Your “Why”

2020-07-29T16:36:21-03:00March 5th, 2020|Best Practices, Cross Border Opportunity|

Your e-commerce brand may already provide great products and customer service, but did you know that connecting with your customers on an emotional level is also imperative to success in each global market where you do business? In order for your brand to thrive, your global customers must have a sense of your brand’s purpose. Do they know who you are [...]

Building Customer Trust is a Crucial Step for Cross-Border E-commerce Brands

2020-07-29T16:27:52-03:00February 26th, 2020|Best Practices, User Experience|

Now, more than ever, we’re seeing brands show their love by building trust with consumers, creating loyal, long-lasting relationships that result in big bucks for retailers. In January, intelligence firm Morning Consult released its list of the “Most Trusted Brands in America.” The firm conducted more than 16,000 interviews with U.S. consumers of all ages to learn how strong their relationships [...]

Seven Things Cross-Border E-commerce Retailers Should Know About Switzerland

2020-07-29T16:24:39-03:00February 13th, 2020|Cross Border Opportunity|

Switzerland may be small, but its consumers have considerable online buying power. Find out more about this unique market. This small-but-mighty nation may not immediately come up on your radar of potential markets for cross-border e-commerce, but Switzerland is worth a look. Businesses in the U.S. are already enjoying a healthy trade relationship with Switzerland. In fact, the U.S. is Switzerland’s [...]

Make International Customers Fall in Love With Your Brand on Valentine’s Day

2020-02-24T11:52:53-03:00February 5th, 2020|Uncategorized|

Valentine’s Day can be an important opportunity for cross-border e-commerce merchants to increase revenue and engage with more new customers. January and February are often difficult months for e-commerce, as shoppers typically use this time to pay off their credit card bills from December holiday shopping. Luckily, Valentine’s Day arrives just in time. Observed in many global markets, including the U.S., [...]

Ten Things Cross-Border E-commerce Retailers Should Know About Chinese New Year

2020-02-24T11:54:42-03:00January 24th, 2020|Best Practices, Cross Border Opportunity|

In the U.S., most of us have already celebrated the New Year and are now trying to get used to writing the date as 2020. But don’t forget that for a significant part of the world, January 1 isn’t the start of the New Year. If you are marketing your goods in different nations, don’t assume that all consumers follow the [...]

E-commerce Merchants Set Their Sights on 2020: NRF Recap

2020-02-24T11:56:36-03:00January 16th, 2020|Best Practices, User Experience|

The world’s largest retail trade association, NRF, once again hosted its biggest conference of the year in New York City to discuss the challenges and opportunities the industry will face this year. NRF’s theme was “2020 Vision,” for obvious reasons. According to NRF’s own estimates, more than 40,000 conference-goers from 100 countries representing 16,000 global retailers converged on the Javits Center [...]

Know your markets: Cross-border e-commerce in four APAC nations

2020-02-24T11:57:47-03:00January 10th, 2020|Best Practices, Cross Border Opportunity|

There is a healthy appetite for cross-border e-commerce in the Asia-Pacific (APAC) region. It’s no surprise since internet penetration rates and smartphone usage continue to soar here, making it ripe for online shopping. However, cross-border e-commerce merchants should understand that APAC is comprised of 48 distinct individual countries with different cultures, languages, and economics. Not all countries have the same expectations [...]