To succeed internationally your products need to be in harmony

2019-06-19T01:18:13-03:00April 4th, 2019|Compliance|

When cross-border e-commerce businesses ship products into different countries, an important consideration is including local duties and taxes into the product’s price. In terms of best practice, this reduces customer post-purchase friction. No two countries are alike in terms of legislation and regulations, so just how are these fees calculated? In 1988, the World Customs Organization created a single system to [...]

International Shipping is No Joke

2019-06-19T00:22:49-03:00March 28th, 2019|Shipping|

Let’s face the facts: international shipping is hard. Too many international retailers still don't know how to ship across borders, and don't even know where to begin with an international shipping strategy. There are several reasons for this. Managing last-mile carriers across various countries is difficult. There are carrier fees, country-specific taxes and duties and product restrictions to consider in each [...]

The cross-border opportunity and the benefits of a direct-to-consumer strategy

2019-06-19T10:14:09-03:00March 25th, 2019|Cross Border Opportunity|

Brands are increasingly at the mercy of global tech giants like Amazon, Google and Facebook (Instagram) to access customers. The sales that occur on these large platforms tend to be less profitable compared to purchases made directly through a brand’s website. This is, in part, due to commissions and marketing costs that contribute to the cost of a sale and impact [...]

Cross border e-commerce in France: Get the free ebook

2019-06-19T01:08:22-03:00March 19th, 2019|Best Practices|

The French market presents considerable potential to cross border retailers. France is the fifth largest e-commerce market in the world and the seventh-largest economy in the world, with 89% of its population connected to the internet, and 67% identifying as “active online shoppers.” With a low return rate, these savvy digital consumers are open to cross border online purchases, so well-prepared [...]

Three Takeaways for Cross Border Retailers from Shoptalk 2019

2019-06-19T01:13:09-03:00March 13th, 2019|News|

Shoptalk brings together the entire retail ecosystem to discuss what the future of retail will be – and most importantly, how to prepare for it. Experts share the latest trends, technologies and business models, including recent changes in consumer expectations. This year’s Shoptalk event, held at the Venetian, Palazzo and Sands Expo Convention Center, was sold out, with 8,400 attendees and [...]

Fuel for Your International E-commerce Growth: Key Elements for Cross Border Sales

2019-04-17T09:20:20-03:00March 8th, 2019|Best Practices|

In case you couldn’t make it to ShopTalk last week, below is a summary of Flow CEO Rob Keve’s Tech Talk on Global Innovation and Expansion. International consumers purchased $2.86 trillion worth of goods via the internet in 2018, up from $2.43 trillion in 2017. But even as online shopping accelerates, too many retailers are still missing out on the potential [...]

Four Lessons on Personalization for Cross Border E-commerce Retailers

2019-06-19T01:24:46-03:00February 28th, 2019|Best Practices|

A recap of key takeaways from eTail West 2019. Each year, eTail West promises to “bring together the top minds at America's most successful retailers” to discuss challenges and successes and to focus on what’s next in the industry. It’s a chance for e-commerce companies to plan their retail strategies for the rest of the year and beyond. This year’s event [...]

Global Innovation and Expansion: Don’t Miss Our Tech Talk at ShopTalk Next Week

2019-06-19T10:14:58-03:00February 25th, 2019|Best Practices, News|

A sneak preview of the TechTalk presentation Flow CEO Rob Keve will give at ShopTalk With global e-commerce growing at a faster rate than in the U.S, it’s no wonder that domestic brands and retailers look to international expansion as a way to increase revenue and acquire new customers. But this level of opportunity for brands and retailers can’t be fully [...]

Cross Border E-Commerce: Trends and Challenges for the Furniture and Home Goods Space

2019-04-17T09:22:49-03:00February 20th, 2019|News, Shipping|

Consumers have been purchasing clothing, books, and electronics online for years, but until very recently it was highly unusual to buy a mattress or furniture online, in part because of high shipping costs and unease around buying high-ticket items through a website. While only 11% of US internet users currently prefer to buy furniture online and the category accounted for only [...]

How Consumers ‘Feel the Love’ on Valentine’s Day Across the Globe

2019-06-19T01:21:13-03:00February 14th, 2019|News|

Valentine’s Day is big business for brands and retailers. This year, U.S. consumers are expected to spend an average $143.56 on gifts for Valentine’s Day, an increase from last year’s U.S. total spending of $136.57, according to the National Retail Federation. Jewelry, flowers, candy and clothing are the top-performing categories for Valentine’s Day in the U.S. Consumers here don’t limit the [...]