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Prepare for the Road Ahead: Streamlining Efficiencies with Technology for Cross-Border E-Commerce

2020-09-09T11:46:01-03:00June 26th, 2020|Best Practices|

E-commerce has experienced a major surge throughout the pandemic, especially in its early days as brick-and-mortar locations were forced to close. It’s likely that e-commerce will dominate even now as physical stores re-open. But keep in mind that layoffs and furloughs around the world will also continue a while longer. The Economic Policy Institute has stated that furloughs and job losses [...]

Expanding Your Horizons: Why Domestic E-commerce Merchants Should Go Global

2020-09-09T11:42:47-03:00June 15th, 2020|Cross Border Opportunity, Market Entry|

If you’ve ever spent time with a financial advisor, chances are, you’re familiar with the saying “diversify your funds.”  Smart investors know that to maximize returns, you must invest in different areas that would each react differently to the same event. Although no single tactic can guarantee against loss, diversification is an important component of reaching long-range financial goals while minimizing [...]

What Cross-Border E-commerce Brands Should Know About Canada’s Consumer Protection Act

2020-09-09T11:44:01-03:00June 10th, 2020|Compliance, Duties and Taxes|

Before jumping into the Canadian market, global brands and retailers should do their research on the rules and regulations in this market. Complying with the Consumer Protection Act requires cross-border e-commerce brands to be clear and transparent with Canadian shoppers about applicable taxes and duties at the time of purchase. Canada is a strong market for cross-border e-commerce merchants to enter. [...]

Six Steps for Cross-Border E-commerce Brands to Rally in Global Markets

2020-09-09T11:39:03-03:00June 4th, 2020|Best Practices, Cross Border Opportunity|

There’s no denying that economies all over the world have been hit hard by the effects of the coronavirus pandemic. For many brands and retailers who were enjoying e-commerce momentum before the outbreak, that momentum may seem lost. As a leading brand in your market, you exist to solve a problem for your customers, and you need to continue doing that. [...]

3 Reasons Cross-Border Drives Business During Market Disruptions

2020-09-09T11:36:02-03:00June 1st, 2020|Business Transformation, Cross Border Opportunity, Market Entry|

Let's not kid ourselves: global events and market disruptions will continue to occur. We've already seen many natural or man-made phenomena happen in the past that have interrupted global business. Perhaps it has not been at the scale that it is today, but the pattern is there. But hard times often lead to innovation, which has been the case during other [...]

Webinar Recap: Crafting a Cross-Border Strategy in Response to Today’s Environment

2020-09-09T11:34:20-03:00May 26th, 2020|Case Study, Cross Border Opportunity|

Last week we hosted a webinar with our friends at the Global E-commerce Leaders Forum featuring one of our notable clients, Outerknown, and exploring their cross-border journey. The current global events have drastically shifted the majority of consumer shopping to online, as we all already know. These changes in consumer behavior are unprecedented and could have never been predicted.  Brands that [...]

Understanding Consumer Shopping Behaviors Ensures Smooth Market Entry for Cross-Border E-commerce Merchants

2020-09-09T11:33:05-03:00May 20th, 2020|Best Practices|

Creating a localized experience for customers in each global market where you sell is important. Equally important is understanding how consumers shop for products online and what factors matter most to them in their buying decision. Flow’s new research breaks it down by market. The state of e-commerce changes quickly and has become more challenging for retailers in the midst of [...]

The Big Pivot: The Larger Implications of Adapting to Market Shifts

2020-09-09T11:31:48-03:00May 14th, 2020|Business Transformation, Cross Border Opportunity|

Some of the retail industry’s most popular brands have joined in the global effort to produce supplies in high demand, particularly in support of healthcare workers during the current global crisis. This pivot could not have been easy, but it highlights the innovation and resiliency that successful brands and retailers possess and will continue to exercise in the future. The fast-changing [...]

Moving Forward: 5 Paths to Expanding Your E-Commerce Business into New Global Markets

2020-09-09T11:30:40-03:00May 11th, 2020|Cross Border Opportunity, Market Entry|

As opportunities emerge in cross-border commerce amidst the current global event, many businesses are beginning to understand the importance of geographic diversification when it comes to their selling strategy.  While taking your e-commerce website into multiple global markets all at once can be overwhelming, here are some ways e-commerce merchants can expand in phases. As more and more international consumers gain [...]

International E-commerce Expansion: What’s Your Strategy Right Now?

2020-09-09T11:22:48-03:00May 6th, 2020|Cross Border Opportunity, Shipping, User Experience|

What do domestic e-commerce merchants need in place to execute a successful international expansion strategy in today’s global environment? Here are some of the basics. As an online retailer, you already know that your customers are living through a significant global event that will undoubtedly change everything about their shopping behaviors. And certainly the crisis has changed your business, too, in [...]