‘Tis the Season for a Returns Strategy

2020-02-24T12:04:38-03:00December 23rd, 2019|Reverse Logistics|

An estimated 34 percent of American consumers planned to return or exchange a holiday gift in the aftermath of the 2018 holiday season, according to a January 2019 survey of U.S. consumers by WalletHub. Of that 34 percent who planned to exchange or return a gift, 68 percent said that they were returning clothing, while 23 percent said they wanted to [...]

How to Navigate the Growing Pains of Reverse Logistics 

2019-08-09T13:06:45-03:00July 23rd, 2019|Best Practices, Reverse Logistics|

Cross-border e-commerce represents about a fifth of the online market and is growing at double the rate of domestic e-commerce. According to a recent report released by Flow, sixty-seven percent of online shoppers in the 11 top global markets have made a cross-border purchase, with Brazilians, Australians and Canadians leading the pack for shopping from retailers outside their home country. But [...]