What do online shoppers really expect from their experience?

2019-11-05T23:19:24-03:00October 17th, 2019|Best Practices User Experience|

Every e-commerce brand wants to know what their customers really want from their online shopping experience.  With many of the digital tools already available out there, much of this information can be attained by analyzing onsite customer behaviors. This data can help answer practical questions like: How many shoppers abandoned their shopping carts this month? How many emails were sent to [...]

Getting Organized: 4 Considerations For Entering a New Market

2019-10-02T03:21:26-03:00October 3rd, 2019|Best Practices Cross Border Opportunity|

Thinking of expanding internationally but don’t know where to start? It can be overwhelming at first to envision all the details involved in cross-border e-commerce.  Brands that organize themselves from the start and plan ahead can have an easier time making decisions and avoiding operational headaches down the road. Here are four areas for brands to consider as they plan for [...]

Don’t Make Global Customers Jump Through Hoops

2019-09-05T18:44:15-03:00September 10th, 2019|Best Practices|

The widespread deployment of internet infrastructure has enabled more consumers to shop from online merchants in other countries. As more international consumers gain access to the internet and mobile devices, the opportunity for cross border e-commerce will continue to grow. Case in point: according to our recent research report, 67% of online apparel shoppers in the 11 top markets have made [...]

Streamline International Taxes and Duties for Your Cross-Border Business

2019-08-26T13:44:07-03:00August 28th, 2019|Best Practices Duties and Taxes|

Starting an online clothing line can be a rewarding experience for a creative entrepreneur with the vision and tenacity to see it through. And with the continuing growth of cross-border e-commerce, emerging direct-to-consumer brands and retailers now have opportunities that weren’t possible before. But growing a fashion brand takes much more than creativity. There are numerous operational requirements and details that [...]

How to Navigate Digital Transformation for Your Cross-Border Business

2019-08-21T11:57:46-03:00August 20th, 2019|Best Practices|

A new report by Tech., a collaboration between Retail Week and the World Retail Congress, reveals that seventy-five percent of U.S. retailers believe the need for digital transformation has increased since 2016. The report, called "A World in Motion: Retail Digital Transformation Across the Globe, and the Technology Supporting It,” notes that global retail technology spending will reach nearly $203.6 billion [...]

Back-to-School Around the World: The Opportunity for Cross-Border E-commerce

2019-09-09T14:22:21-03:00August 15th, 2019|Best Practices Cross Border Opportunity|

It’s back-to-school season in many countries around the world. This is the time when teachers, students and parents prepare for a new year of learning -- and all the gear that goes with it. In the U.S., brands and retailers are coming out of the slower summer season and in the past have anticipated a boost in sales that is second [...]

Know Your Global Markets: Luxury E-commerce Trends in China

2019-09-09T14:22:54-03:00August 7th, 2019|Best Practices Cross Border Opportunity|

Cross border e-commerce merchants in the luxury category can win new customers and grow their revenue streams in China, but before diving into this complex market, there are some interesting new trends they should know about. The luxury retail category has been booming in China for many years, but that didn’t always translate to cross-border e-commerce success in this category. Not [...]

How to Navigate the Growing Pains of Reverse Logistics 

2019-08-09T13:06:45-03:00July 23rd, 2019|Best Practices Reverse Logistics|

Cross-border e-commerce represents about a fifth of the online market and is growing at double the rate of domestic e-commerce. According to a recent report released by Flow, sixty-seven percent of online shoppers in the 11 top global markets have made a cross-border purchase, with Brazilians, Australians and Canadians leading the pack for shopping from retailers outside their home country. But [...]

How tentree planted the seeds for a comprehensive cross-border strategy

2019-09-10T09:52:54-03:00July 8th, 2019|Best Practices Case Study|

Established in 2012, Canadian brand tentree aims to become the most environmentally progressive brand on the planet. As part of their mission, the brand uses sustainable fabrics and materials to reduce the negative impact of the apparel industry on the environment, in addition to planting ten trees for every item sold. Their goal: plant one billion trees by 2030. This mission [...]