Removing Friction from the International Checkout Experience

2019-04-16T12:38:41-03:00April 22nd, 2019|Best Practices, Cross Border Opportunity|

Flow recently conducted a research study surveying global consumers regarding their cross-border shopping expectations and behaviors. Sixty-seven percent of global consumers surveyed said they have made a purchase from a retailer outside their home country. This percentage rate is higher in certain locales such as Brazil (86%), Australia (85%), Canada (83%), and France (79%).   While cross border e-commerce is on [...]

Cross-Border E-commerce Trends: Get the Flow Whitepaper

2019-04-17T09:15:31-03:00April 16th, 2019|Best Practices, Cross Border Opportunity|

Brands and retailers know all too well how rapidly the state of e-commerce is evolving. For domestic online merchants, keeping up with technological innovation and increasingly higher consumer expectations is difficult. But for cross-border e-commerce retailers, meeting these challenges is even harder. There are numerous friction points along the customer journey that become barriers to making cross-border purchases. To gain more [...]

Cross border e-commerce in France: Get the free ebook

2019-04-17T09:18:51-03:00March 19th, 2019|Best Practices|

The French market presents considerable potential to cross border retailers. France is the fifth largest e-commerce market in the world and the seventh-largest economy in the world, with 89% of its population connected to the internet, and 67% identifying as “active online shoppers.” With a low return rate, these savvy digital consumers are open to cross border online purchases, so well-prepared [...]

Fuel for Your International E-commerce Growth: Key Elements for Cross Border Sales

2019-04-17T09:20:20-03:00March 8th, 2019|Best Practices|

In case you couldn’t make it to ShopTalk last week, below is a summary of Flow CEO Rob Keve’s Tech Talk on Global Innovation and Expansion. International consumers purchased $2.86 trillion worth of goods via the internet in 2018, up from $2.43 trillion in 2017. But even as online shopping accelerates, too many retailers are still missing out on the potential [...]

Four Lessons on Personalization for Cross Border E-commerce Retailers

2019-04-17T09:21:50-03:00February 28th, 2019|Best Practices|

A recap of key takeaways from eTail West 2019. Each year, eTail West promises to “bring together the top minds at America's most successful retailers” to discuss challenges and successes and to focus on what’s next in the industry. It’s a chance for e-commerce companies to plan their retail strategies for the rest of the year and beyond. This year’s event [...]

Global Innovation and Expansion: Don’t Miss Our Tech Talk at ShopTalk Next Week

2019-04-17T09:21:06-03:00February 25th, 2019|Best Practices, News|

A sneak preview of the TechTalk presentation Flow CEO Rob Keve will give at ShopTalk With global e-commerce growing at a faster rate than in the U.S, it’s no wonder that domestic brands and retailers look to international expansion as a way to increase revenue and acquire new customers. But this level of opportunity for brands and retailers can’t be fully [...]

Supply Chain and Logistics: Forming A Shipping Strategy That’s Right For Your Business

2019-04-17T09:24:40-03:00February 4th, 2019|Best Practices, Shipping|

Flow was thrilled to participate in this year’s IC Summit West Coast eCommerce event in Los Angeles. A uniquely diverse, powerful and sophisticated event for attendees and partners, IC Summit West served as a catalyst for discussions among retailers. I had the pleasure of moderating a panel discussion about supply chain and logistics featuring executives from three exciting brands in the [...]

Three Things to Know about AI for Cross Border E-Commerce Retailers

2019-01-17T13:12:08-03:00January 11th, 2019|Best Practices, News|

The International Consumer Electronics Show (CES) in Las Vegas this week is an extravaganza of what’s possible in consumer gadgets: jet packs, talking robots, flying cars, intelligent drones and more. For online retailers, CES may seem like more of a pie-in-the-sky trip into the future than a place to gather practical advice. But if we put aside flashy prototypes that may [...]

How to win at cross border e-commerce in Australia: Get the free eBook

2018-12-17T15:29:49-03:00December 17th, 2018|Best Practices, Compliance, Order Fulfullment, Shipping|

For brands and retailers whose primary language is English, Australia offers a way to bypass some of the cultural adaptation and language barriers faced when becoming an international business. But before jumping into this fast-growing market, there are some important considerations and risks for cross border e-commerce retailers. That’s why Flow’s cross border e-commerce experts created our free new ebook, "APAC’s Major [...]

4 Factors for Navigating Counterfeits and Regulations in Sporting Goods and Leisure Markets

2018-12-05T19:49:12-03:00December 6th, 2018|Best Practices, Compliance, Order Fulfullment, Shipping|

From Self-Care to Smart Backpacks: This is the fourth post in a five-part series where we’ll highlight product categories with global demand and the regulations and challenges to keep top of mind. For the first time in human history, half the world’s population is middle-class or wealthier, with both the time and money to indulge in hobbies, sports and other leisure activities. [...]