2021 Cross-Border E-Commerce Consumer Report

The state of e-commerce is rapidly evolving and it has become increasingly challenging for retailers to keep pace with all the changes in cross-border shopping behaviors and expectations. To that end, Flow commissioned a multi-market research report that online brands can download and use in order to:

    • Understand how the Pandemic has impacted consumer preferences for online shopping in the top 8 markets: US, UK, Australia, Canada, France, Germany, Japan and China.

    • Uncover opportunities in demand areas post-pandemic with respect to the changing shopper preferences when it comes to localized experiences from product browsing to order fulfillment.

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